SupportMichelle Chavez
Guest Communications Specialist
Primary point of contact for guests, cleaners, and property owners. Delivers responsive support, seamless check-ins, and consistent 5-star guest experiences across booking platforms.
4y
Experience
Philippines
Based in
Experience
What Michelle has done
Coordinated real-time communication between guests, cleaners, and property owners to ensure smooth daily operations
Served as the primary point of contact for guest concerns, urgent situations, and emergency support
Ensured seamless check-in experiences and compliance with guest registration requirements
Maintained and updated guest guides, house manuals, and property reference materials across listings
Delivered responsive guest support and coordinated with booking platforms to help ensure a consistent 5-star guest experience throughout each stay
Core skills
Trained in
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